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mandiribet Privacy Policy, Clearly Explained

Our mandiribet Privacy Policy shows what account, device and transaction details we collect, why we use them and how you can request changes.

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DATA HELP ROUTE

Reach Support About Your Privacy Policy

A clear contact route matters when your details look wrong or a privacy request is waiting. From your signed-in account, use the account help path near the cashier area and include the email or phone detail linked to your profile. We can then match the request to the correct account without asking you to send wallet passwords, one-time codes or full payment credentials.

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Account correction

Tell us which profile detail needs changing, such as your phone number or email address. We may ask for an account step that confirms you control the profile before applying the update.

Wallet record query

If a DANA, OVO, GoPay or QRIS entry appears unfamiliar, share its date and status from your account history. Never send a wallet PIN; we use transaction references to investigate.

Privacy request

Ask for a copy, correction or removal assessment through account help. We check identity first, explain any retention reason, and reply through the contact detail already connected to your account.

HANDLING YOUR DETAILS

Check How We Handle Account Data

Our handling process separates account access, payment records and device signals so each request can be checked against the right source.

Collection

We collect details you enter during account creation, including contact data used for phone verification. We also receive account activity, device type and browser signals needed to keep the session connected.

Cookies

Cookies can keep a session active and remember choices on the mobile path. You can manage cookie controls in your browser, although restricting them may affect account access or saved preferences.

Account security

We use phone verification and sign-in checks to reduce unauthorised access. If a device or session appears unusual, we may request another account step before showing personal or transaction details.

Payment records

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us match a transaction status. We keep only the payment details needed for reconciliation, support and required records.

Retention

We retain personal and transaction records for as long as needed for account operation, dispute handling or legal duties. When a reason ends, we remove, restrict or anonymise the record.

Your request

You can ask us to access, correct or assess removal of your details through account help. Include the contact detail on your profile so we can verify ownership before responding.

Browse Privacy Policy Answers

These answers focus on the questions you may have before opening an account or sending a data request. We keep the wording practical, with examples from phone verification, mobile sessions and Indonesian wallet records. If your question is not covered, use the account help route and refer to Privacy Policy in your message.

It covers account details, phone verification, device and browser signals, cookies, transaction references, retention and your requests to access or correct personal data. It also explains when payment providers handle related records.

We use your phone number for account verification, sign-in checks and account support. It helps us confirm that a request about your profile comes from you rather than an unauthorised person.

Yes. The Privacy Policy explains how we use DANA, OVO, GoPay and QRIS references to match account transactions and status checks. Wallet credentials such as PINs are not needed for this process.

Open the signed-in account help path near the cashier area and ask for a data copy under the Privacy Policy. Include your linked email or phone detail so we can verify account ownership.

You can request a correction through account help, including changes to your email or phone detail. We verify ownership first, then confirm what was changed or explain why a record must remain.

We keep data while it supports account operation, payment reconciliation, dispute handling or legal duties. After the relevant need ends, we remove, restrict or anonymise records where appropriate.

Account access and eligibility depend on local law. We apply this Privacy Policy where local law permits, including when you connect from Indonesia, and may ask for verification before handling a request.

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